omsipit Platform Privacy Notice
This page describes what we collect when you use omsipit and how we keep that data protected. Online gaming platforms across Southeast Asia handle significant volumes of personal and payment information each day, and we take our responsibility to safeguard your data seriously. When you open an account on omsipit, join a live-dealer table, place a sportsbook wager, or withdraw funds through DANA, e-wallet, or bank transfer, we collect specific information—not for sale to third parties, but to verify your identity, process your transactions, and comply with applicable law in your jurisdiction.
We design our privacy practices around a simple principle: we collect only what we need, we hold it only as long as necessary, and we share it only with service providers who help us operate omsipit. This notice explains the detail of that commitment and outlines your rights as an account holder.
Our privacy obligations apply across all account holders in our supported jurisdictions, from Jakarta to Medan to Surabaya. Your data may be processed on servers that sit outside your region, but we maintain consistent protection standards regardless of where those servers sit.
What We Collect When You Use omsipit
We collect information in three categories. First, we collect identity information: your full name, date of birth, government-issued ID number, residential address, and proof of address (such as a utility bill). We request this during account setup as part of KYC (Know Your Customer) verification. We do not collect this data for marketing; we collect it to verify you are who you say you are and to comply with anti-money-laundering regulations.
Second, we collect payment information: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking, local payment, online payment, e-wallet virtual account details), transaction amounts, and timestamps. We do not store full credit card numbers or full bank account numbers on omsipit servers. We pass these details directly to our payment processors, who handle the actual financial transaction. We retain transaction records to reconcile your account balance and to comply with financial audits and legal requests.
Third, we collect activity data: which games you access, your bet amounts, game outcomes, login times, and IP addresses. We collect this to operate omsipit—to calculate your balance accurately, to detect fraudulent activity, and to improve our platform. We do not sell this activity data to advertisers or data brokers.
How We Use Your Data on omsipit
We use your KYC data to verify your identity and determine your eligibility to use omsipit in your jurisdiction. We use your payment information to process deposits and withdrawals accurately. We use your activity data to secure your account against unauthorized access, to detect cheating or system manipulation, and to generate your account statement and betting history. We may also use aggregated, anonymized activity data—such as the percentage of omsipit players who prefer live-dealer tables over slots—to improve our game selection and studio quality, but we never use individual activity data for purposes other than those listed here without your explicit consent.
Third Parties We Share Your Data With
We work with specialized service providers who help us run omsipit. Our payment processors—the companies that handle mobile banking, local payment, online payment, and bank transfer transactions—receive the information they need to complete your transaction. Our identity verification service receives your KYC documents to verify your identity. Our hosting provider stores our servers and database backups. None of these service providers are permitted to use your data for their own purposes. They are contractually bound to protect it and to use it only to help us operate omsipit. We do not share your data with marketing companies, data brokers, or any organization outside our direct operational requirements.
We may disclose your information if required by law—for example, if a court orders us to disclose account details, or if law enforcement requests information as part of a legitimate investigation. In such cases, we will comply with the legal request and, where possible, notify you.
Your Rights and Our Commitments on omsipit
You have the right to request a copy of the personal data we hold about you. We can typically provide this within 30 days. You have the right to request corrections if the data we hold is inaccurate. You have the right to request deletion of your data once your account is closed, provided we are not required to keep records for legal or audit reasons. To exercise these rights, contact our privacy team at the address provided at the end of this notice.
- Data Retention
- We retain KYC and transaction data for a minimum of seven years to comply with financial regulations, even after your account is closed.
- Cookies
- We use session cookies to keep you logged into omsipit securely. We do not use tracking cookies. You can clear cookies from your browser settings at any time.
- Data Security
- We encrypt all data in transit using TLS encryption. Passwords are hashed, never stored in plain text. We regularly audit our security practices.
- Changes to This Notice
- We may update this notice if our practices change. We will notify you by email of any material changes and give you time to object.
Contact Us About Your Privacy on omsipit
If you have questions about how we handle your data on omsipit, or if you wish to request access to or deletion of your personal information, contact our privacy team. We maintain a dedicated email address for privacy requests and typically respond within 10 business days. Our customer support team, available in English and Indonesian, can also direct your inquiry to the appropriate department. If you believe we have mishandled your data or violated your privacy rights, you have the right to lodge a complaint with the data protection authority in your jurisdiction.